Crown-N-Castle collects personal identification from the user via various forms and other activities. We ensure that we store all the personal data that is willingly shared by them. This data contains Name, Address, Contact Number, E-mail id of the client; we collect this as it helps us to identify the user and serve in due course of time by means of information, services or any other practice which is ethical and legal in all aspects.
Crown-N-Castle aggregates statistical and technical data about the customers/clients/corporate houses/concerns which helps us to facilitate the customers as well as organisations connecting to us. The Non-Personal Data consists of information which cannot be used to directly identify the customers or concerns.
All the information which Crown-N-Castle collects from the customer/client is used for the following purpose:
- We use the information to enhance user experience; we customize our services in accordance with the areas of interest or engagement of the users. We send information about our services also which we may think will be interesting for them.
- E-mail id provided by the customers/clients is only used to send specific/periodic informative emails (if required) and to respond to their queries and doubts. If the user subscribes our services, then company’s updates and promotional announcements related to our products and services are sent on their respective mail id. If the user wishes to stop receiving these E-mails, then at any time, they can unsubscribe this service by contacting us or responding to the unsubscribe option available at communication point at mails.
- We use this information to understand the cumulative way of how our users are likely to use the services provided by us.
- Customer/client suggestions and their personal information help us for improving Customer Care Services. It is also useful to commence customer satisfaction level.
- Data and Feedback provided by the customer/client is used for improving our service quality and improve product application (if feasible).
Crown-N-Castle ensures you that your data is secured by reliable hosted servers and verified security technologies. We take appropriate steps in order to protect your data from any unauthorized access, damage, alteration or disclosure. We also do not store any sensitive information.
Crown-N-Castle does not share your personal data with anyone else. We keep your data confidential. We may share your information only if it is required by law or is necessary to enforce our policy. We may disclose non-personal information about you only to advertise or any other business related work.